If OTP authentication is not possible due to replacement/loss of your mobile phone, the loss of your OTP card, or the deletion of the authentication app, we can initialize OTP authentication through administrator verification after receiving the submission document.
Please prepare the submission document below and contact contact@vexk.io
Submission document: A picture that both your ID and face are clearly visible
(Allowed IDs: Resident registration card, driver's license, passport (either 1)