Terms and Conditions
Introduction
This document is intended to outline the terms of service (the "Terms" or “TOS”) that govern your use of our VEXK service (the "Platform" or "we" or "us"), so that you, the user of the Service (the "User"), can feel confident and fully informed about your use of the Service.
These Terms cover a variety of topics, including the User's duties and responsibilities, the services and features of the Platform, account security, privacy, dispute resolution, and other important considerations.
It is important that you read and understand these Terms carefully before using the Platform. By accessing or using the Platform, you agree to be bound by these Terms.
Definitions of key terms used throughout the document
- These Terms use a number of terms and phrases related to the Platform. To help you understand these terms and to facilitate your navigation through the Terms document, we provide the following definitions:
- "Cryptocurrency" means a digital or virtual currency that uses cryptography for security and operates independently of a central bank or government.
- "Blockchain" means a decentralized digital ledger that records transactions between parties and is maintained by a network of computers.
- "Digital wallet" means software that allows users to store, send, and receive cryptocurrency.
- "Order book" means a list of buy and sell orders for a particular cryptocurrency on an exchange platform, organized by price and volume.
- These definitions are provided for reference purposes only and are not intended to be exhaustive. Users with questions about specific terms used in the Terms should contact the Platform's support team for assistance.
Eligibility and Registration
Eligibility Requirements for Platform Users
- To use the Services, Users must be at least 18 years of age (or the age of majority in their jurisdiction) and have the legal capacity to form binding contracts.
- You must also not reside in any country or jurisdiction where you are prohibited by law from using the Platform.
- The Platform may require Users to provide proof of identity, age, and legal capacity to use the Services, and may suspend or terminate the accounts of Users who do not meet these requirements.
Registration Procedures and Requirements
- To register for an account on the Platform, Users must provide accurate and complete information, including their name, email address, and other requested details.
- Users will also be required to create a secure password and may be required to provide additional authentication, such as two-factor authentication or identity verification.
- By registering for an account, the User agrees to provide true and accurate information and to update this information as necessary to keep it current and accurate.
User Account Information and Security
- Users are responsible for maintaining the security of their account information, including their password and any other authentication information they provide.
- Users must not share their account information with anyone and must notify the Platform immediately if they suspect that their account has been compromised.
- The Platform may use various security measures to protect your account, including encryption and other security protocols, but cannot guarantee the security of your information in all cases.
User Behavior
Prohibited Activities on the Platform
- Users are strictly prohibited from using the Platform for any illegal or fraudulent activities, including but not limited to money laundering, fraud, or other financial crimes.
- Users may not take any action that infringes on the intellectual property rights of others, such as unauthorized posting or sharing of copyrighted material.
- Users may not use the Platform for any purpose that is harmful or disruptive to the Platform or its users, including, but not limited to, hacking, spamming, or spreading malware.
- Abnormal transactions of buying and selling certain coins in a short period of time are prohibited. If it is detected as an abnormal transaction, the transaction will be suspended.
User Responsibilities
- Users are solely responsible for all content they post, upload, or share on the Platform, including any communications or interactions with other users.
- Users may not post or share defamatory, offensive, or otherwise inappropriate content, and must comply with all applicable laws and regulations governing online conduct.
- The Platform reserves the right to remove any content that violates these Guidelines or is otherwise deemed inappropriate or harmful to the Community.
Compliance with applicable laws and regulations
- Users must comply with all applicable laws and regulations governing cryptocurrency trading and financial transactions, including but not limited to tax laws, anti-money laundering laws, and consumer protection regulations.
- The Platform may be required to disclose User information to law enforcement or regulatory authorities if it believes that a User is engaging in an unlawful activity or violating applicable laws or regulations.
Trade and Transactions
Trade and Transaction Processes on the Platform
The Platform provides users with the ability to trade various Cryptocurrencies and other assets. Users can view the cryptocurrencies and assets available on the Platform and place orders to buy or sell those assets. The Platform supports different order types, such as limit or market orders, allowing users to trade with different parameters.
Fees and costs associated with trading and transactions
Users are responsible for paying the fees and charges associated with using the Platform, including deposit, withdrawal, and transaction fees. The fees for each type of transaction, including any minimum or maximum amounts, are set out on our website and may change from time to time. Users are advised to review the fees periodically for information on the most current fees and charges.
Deposit and Withdrawal Terms and Conditions
To deposit funds on the Platform, you must first create an account and then follow the instructions on the Platform to begin the deposit process. Minimum and maximum deposit amounts may apply, and processing times may vary depending on the payment method used.
To withdraw funds from the Platform, you must initiate a withdrawal request through the Platform. Withdrawal requests are subject to our verification process and may be subject to additional fees and charges. For more information about the withdrawal policy, including any restrictions on withdrawals or prohibitions on withdrawals to certain accounts, you should review the withdrawal instructions on the website provided by the Platform.
In summary, the Platform strives to provide a user-friendly platform that supports a wide range of cryptocurrencies and other assets, clear and transparent fees and costs, and an easy-to-understand deposit and withdrawal process. Our goal is to provide users with a secure platform to trade cryptocurrencies and other assets.
Platform Availability and Support
Availability and functionality of the Platform
The Platform endeavors to make the Platform available to Users 24 hours a day, 7 days a week, except for scheduled maintenance or downtime required for system upgrades or maintenance. In the event of scheduled maintenance or downtime, the Platform will provide Users with as much advance notice as possible and will endeavor to minimize the duration of the service interruption.
Support options and procedures for resolving problems or disputes
We provide Users with a variety of support methods to resolve any Platform-related issues or disputes. The Platform provides a 1:1 contact point for users to submit inquiries or request assistance from our support team, as well as a comprehensive FAQ section. The Platform endeavors to respond to all support requests in a timely and professional manner, but does not guarantee the resolution of all issues or disputes.
Responsibility for Platform Downtime or Technical Issues
- We are responsible for any downtime, outages, or other technical problems that may affect the availability or performance of the Platform, but we are not responsible for problems caused by factors beyond our control, such as user error, third-party service providers, or force majeure events.
- In the event of platform downtime or technical issues, we endeavor to resolve the issue as quickly as possible and provide regular updates to affected users.
Intellectual Property
We value the protection and ownership of our intellectual property. This section describes the ownership and protection of our intellectual property and the restrictions on your use of the Platform's intellectual property. We encourage you to respect our intellectual property rights and seek our express written permission before using the Platform's intellectual property. We take the protection of our intellectual property rights seriously and will take all necessary legal action to protect our intellectual property rights.
Ownership and Protection of Platform Intellectual Property
Our Platform is protected by intellectual property laws and is the sole property of the Platform or its licensors. This includes all design, software, content, and any other proprietary information or materials used on the Platform.
We retain all rights, title, and interest in and to the Intellectual Property, including any updates or modifications to the Intellectual Property. This includes all trademarks, service marks, logos, and domain names used on the Platform.
Restrictions on Your Use of the Platform's Intellectual Property
Users of the Platform are strictly prohibited from reproducing, distributing, or modifying the Platform's intellectual property, including trademarks, logos, or proprietary software, without the express written permission of the Platform. Violation of these restrictions may subject the User to legal action, including damages or injunctive relief.
Disclaimers and Limitations of Liability
We disclaim any warranties or guarantees as to the performance or availability of the Platform or the accuracy of the information provided on the Platform. We encourage you to review the Terms carefully and use our Platform with an understanding of the risks and limitations associated with using the Platform.