Privacy Policy

Introduction

Welcome to the Privacy Policy (the "Policy") of VEXK ("we", "us", or "our"). This Policy is designed to inform you about how we collect, use, and protect your personal data to provide the VEXK Platform (the "Service") and your rights regarding your personal data. By using our Service, you consent to our collection, use, and protection of your personal data as described in this Policy.

This Policy covers all aspects of our Services that involve the collection, use, and protection of personal data. This includes our registration process, transactional activities, marketing and promotional activities, and third-party service providers who may have access to your personal data.

Description of the purpose and scope of the privacy policy document

Purpose: The purpose of this policy is to inform you about how we collect, use, and protect your personal data. It also describes your rights in relation to your personal data and how to exercise them. This policy is intended to help you make informed decisions about whether to use the Website and how to interact with it.
Scope: This policy covers various aspects of the Website related to the collection, use, and protection of personal data. This includes the registration process, transactional activities, marketing and promotional activities, and third-party service providers that may have access to personal data.

Definitions of key terms used throughout the document

Throughout this Policy, we will use certain key terms that may have specific legal meanings.

For the purposes of this Policy, "Personal Data" means any information that can be used to identify you, such as your name, email address, or financial information.
"Processing" means any operation or set of operations performed on Personal Data, such as collection, use, storage, or erasure.
"Data Controller" means the entity that determines the purposes and means of the processing of Personal Data.
"Data Subject" means an individual to whom Personal Data relates.

Types of personal data we collect

Service that collects personal data from users

Name
Email address
Date of birth
Government-issued identification numbers, such as a passport or driver's license numbers
Financial information, such as bank account or credit card information
Transaction history on the Platform

Service collects Personal Data in several ways

Registration: When you register for an account on our Services, we collect personal data such as your name, email address, and date of birth. We may also collect government-issued identification numbers to verify your identity.
Transaction activity: We collect data about your transactions on our Services, including the amount and type of cryptocurrency involved. We may also collect data about the device and IP address you use to access the Platform.
Third-Party Service Providers: We may use third-party service providers for identity verification or other purposes. These providers may collect additional Personal Data from you and share it with us.
Other activities: We may also collect data automatically using cookies or other tracking technologies.

Using Personal Data

We use the personal data we collect from you in the following ways.

Transactional purposes

We use Personal Data to facilitate transactions on the Services. This includes verifying your identity, processing payments, and enabling you to buy, sell, or trade cryptocurrency on the Platform.

Legal and Regulatory Purposes

We use Personal Data to comply with legal and regulatory requirements, such as anti-money laundering (AML), and know-your-customer (KYC) regulations. These regulations require us to collect certain personal data from you, such as government-issued identification numbers, to prevent fraudulent activity on the Services.

Marketing and promotional purposes

We may use Personal Data to send you marketing or promotional notifications, such as email newsletters or targeted advertisements. These notifications will only be sent to users who have consented to receive them. Users can opt out of receiving marketing or promotional notifications at any time by updating their notification preferences in their account settings.

Disclosure of Personal Data

We may disclose your Personal Data to third-party service providers and others in certain circumstances, as described below.

Circumstances in which your Personal Data may be disclosed.

We may disclose your Personal Data to comply with any applicable law, regulation, legal process, or governmental request and to protect our Services and the rights and property of our users.
Examples of certain situations in which we may disclose personal data include responding to a subpoena, cooperating with a law enforcement investigation, or protecting against fraud or security risks.

Third-Party Service Providers Who May Have Access to Your Personal Data

We work with a variety of third-party service providers who may have access to your personal data. These include payment processors, identity verification providers, and marketing agencies.
Our payment processors may receive your name, email address, and financial information to process transactions on the Platform.
Providers of connected sign-up (Google LLC, Apple Inc.) services may request your name, date of birth, and email address to verify your identity and comply with regulatory requirements.
Our marketing agencies may receive your name and email address to send you promotional emails or other marketing communications about our Services.
All of our third-party service providers are required to enter into a data processing agreement with us, which limits their use of personal data to what is necessary to provide the Services and requires them to maintain appropriate security measures.

Marketing Data Your choice to disclose (Opt-In)

We will obtain your consent before disclosing your personal data to third-party service providers for marketing purposes.
You may withdraw your consent or opt-out of certain disclosures at any time by contacting us using the information in the Contact Information section below.

Please note that we may also disclose your Personal Data to other parties in connection with a corporate transaction, such as a merger, acquisition, or asset sale.

Data retention and deletion

We will retain your Personal Data for as long as is necessary to fulfill the purposes for which it was collected, including to comply with legal and regulatory requirements. We may also retain Personal Data for longer periods of time if necessary for the establishment, exercise, or defense of legal claims.

When Personal Data is no longer required for the purposes for which it was collected, we will securely delete or destroy it in accordance with our data retention and deletion policies and procedures.

Please note that some Personal Data may be retained for longer periods to the extent necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.

User Choice Deletion (Opt-Out)

You may request the deletion of your personal data at any time by contacting our customer support team. Please note, however, that deleting certain Personal Data may prevent us from providing certain services or processing certain transactions, which may result in account termination.

If you wish to opt out of the retention of your personal data beyond the data retention period, you may do so by contacting Customer Support. Please note that certain personal data may be retained in our backup and archival records for a limited period of time, even if you request deletion.

Data Security

We take the security of your personal data very seriously and have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, and disclosure. These measures include but are not limited to, encryption, access controls, and regular system monitoring.

However, please note that no method of transmission or storage over the Internet is completely secure; therefore, we cannot guarantee the absolute security of your Personal Data.

In the event of a security breach that compromises Personal Data, we will notify affected users as soon as possible, taking into account the specific circumstances of the breach. We will provide information about the nature of the breach, the categories of Personal Data affected, and the measures we have taken to mitigate the risks associated with the breach. We will also provide information about steps that affected users can take to protect themselves from potential harm resulting from the breach.

We may be required by law to notify relevant authorities and regulators of a security breach, and we will comply with these requirements.

User Rights

User Rights to Personal Data

Users have the right to view, correct, or delete their personal data held by the Service. This can be requested by contacting the Privacy Officer or other relevant person as set out in the "Contact Information" section of this Policy.

User rights in relation to certain data processing, such as marketing notifications

You have the right to object to certain data processing activities, such as marketing notifications. The Services will provide Users with clear and prominent opt-out options for such activities, including via email or other notification methods. Users also have the right to withdraw their consent to data processing activities at any time by contacting the Privacy Officer or other relevant contact person set forth in the "Contact Information" section of this Policy.

Changes to Privacy Policy

Notice and Procedures for Changes to Policy

We may update this Policy from time to time to reflect changes in our information practices. If we make material changes to the way we collect, use, or disclose personal information, we will notify you of those changes on our website, by email, or by other means. By continuing to use the Services after the effective date of the updated Privacy Policy, you agree to be bound by the updated Policy.

User Agreement to Updated Policy

Please review this Policy periodically to stay informed about our collection, use, and disclosure of your personal information. If you have any questions or concerns about our privacy policy or practices, please contact us using the contact information provided on the Website.

Legal and Regulatory Compliance

Our Services are committed to complying with all applicable laws and regulations relating to personal data and privacy. As a user of our Services, you agree to comply with all such laws and regulations.

We comply with the European Union's General Data Protection Regulation (GDPR), which gives users a number of rights to protect their personal data. We also comply with regulations set forth by applicable regulatory authorities, including but not limited to the Financial Crimes Enforcement Network (FinCEN) in the United States and the Financial Conduct Authority (FCA) in the United Kingdom.

Laws and regulations regarding personal data and privacy may vary from country to country. Users of our Services are responsible for complying with the laws and regulations of their respective jurisdictions.