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  1. VEXK (English)
  2. FAQ

FAQ

Register

  • How to Use VEXK Referral Program
  • How do I sign up?
  • Can minors use VEXK?
  • Can a legal entity become a member?
  • Can I sign up for multiple accounts?
  • I didn't receive the sign-up confirmation email
See all 7 articles

Account / Login / Security

  • I forgot my login password
  • I want to change my login password
  • How to set up Google OTP
  • I can't log in because I deleted my Google OTP
  • I want to reset my OTP
  • I didn't receive verification email
See all 7 articles

KYC

  • Can I proceed verification with a passport?
  • Can I proceed verification with a temporary ID?
  • Can I proceed verification with an expired ID?
  • Should I enter my physical address or the address on my ID?
  • What happens if I don't proceed verification?
  • Can I trade immediately after finishing verification?

Coin Deposit / Withdraw

  • How do I deposit crypto assets?
  • How can I withdraw my crypto assets?
  • How much is the deposit fee?
  • How much is the withdrawal fee?
  • What is the minimum withdrawal amount?
  • I want to check my withdrawal limit
See all 21 articles

Trade / Asset

  • How much is the trading fee?
  • I want to check my assets
  • Where can I check my transaction history?
  • I want to cancel an open order
  • I own an asset but can't place a buy/sell order
  • An order was suddenly concluded
See all 11 articles
VEXK (English)
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